About Us

About MaxSleek

Modern everyday essentials,
from London to your door

A London-based online lifestyle store bringing together considered pieces for how you dress and live — clothing and footwear for women and men, everyday accessories, and a growing range for the home — for customers across the United States, Canada, Australia, and New Zealand, with support handled from the United Kingdom.


MaxSleek · Est. 2025

Our Business

A curated store built around modern essentials

MaxSleek launched in late 2025 with a focus on clean, versatile, everyday design.

What began as a wardrobe edit has grown into a wider lifestyle range — clothing and footwear for women and men, accessories such as bags, watches, jewelry, and sunglasses, and a developing selection for the home and everyday wellbeing, including indoor lighting and massagers.

We work with partner manufacturers and fulfillment centers to serve customers in the United States, Canada, Australia, and New Zealand, with customer support managed from London by our in-house team.

What We Focus On

Our priorities

01 — Selection

A curated range

Across wardrobe, accessories, and the home, we select products from partner manufacturers with an eye for clean, versatile design.

02 — Transparency

Clear store information

We publish our shipping, refund, privacy, and contact information so customers can review them before ordering.

03 — Support

In-house customer support

Customers can contact our support team by email or phone during listed business hours.

How We Operate

From order to doorstep

01

We Curate

We do not manufacture the products ourselves. We curate our range and source it through partner manufacturers.

02

Order Fulfillment

Orders are fulfilled by partner fulfillment centers and shipped to customers in the United States, Canada, Australia, and New Zealand. Delivery usually takes 7–15 business days to the United States and Canada, 4–8 business days to Australia, and 7–12 business days to New Zealand, as stated in our Shipping Policy.

03

Customer Support

Our customer support team operates from London during the business hours listed on our Contact page.

04

Returns

Eligible items may be returned within 30 days in line with our Refund Policy. Items must be unused and in original condition, and exclusions may apply.

Get in Touch

Contact MaxSleek

For order support or general questions, please contact our team using the details below.

HoursMon – Fri, 9–5 (GMT)

Company Information

MaxSleek is a trading name of NOVAPRIME COMMERCE LTD

Company Number: 16931358 — Registered in England and Wales

Operational Address: Flat 3, 50 Russell Road, Wimbledon, London SW19 1LN, United Kingdom

Our address is used for administrative purposes only and is not a retail or return location.

We offer a 30-day money-back guarantee on all products. If you're not satisfied, simply return the item for a full refund.

Orders are processed within 1–3 business days, with estimated delivery times of 4–15 business days depending on your location, and tracking is provided once your order ships.

Yes! We currently ship to the United States, Canada, Australia, and New Zealand. Delivery times vary by destination, and you'll receive a tracking number once your order has been dispatched.

Once your order ships, you'll receive a tracking number via email. Use this number to track your package on our website or the carrier's site.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

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